A break-in leaves your home or business completely exposed. Call us immediately after calling 911 — we dispatch quickly and will work to have your property secured as fast as possible.
Your first minutes after a break-in are critical. Follow these steps in order.
Ensure all people and pets are away from the entry point and any broken glass. If you do not know whether the intruder is still present, exit the property immediately and call 911 from outside.
Before calling us, call 911 and report the break-in. The police need to document the crime scene before anything is touched or cleaned. Do not move or clean anything until officers have cleared the scene.
Once police are en route or on-site, call (703) 679-7741. We dispatch immediately and can begin boarding the opening as soon as officers give clearance — usually within minutes of their departure.
Take wide shots and close-up photos of the entry point, surrounding damage, and the interior near the entry. Also photograph any valuables taken if visible. This is critical for both the police report and your insurance claim.
Report the break-in to your insurer the same day. Most policies have specific notification timeframes. We can provide all the documentation your adjuster requires.
We will install a secure, weather-resistant board-up immediately after police clearance. This keeps your property protected until we can return with permanent replacement glass — usually within 24–48 hours.
We handle every step from emergency securing to final glass installation — so you do not have to coordinate between multiple companies.
Our first priority is securing your property. We use heavy plywood reinforced with security fasteners — not flimsy cardboard — to create a weather-tight and break-resistant temporary barrier. This is done within hours of your call.
If officers need our assessment of the entry point or damage extent for their report, we coordinate fully. We document all glass damage with timestamped photos and can provide a formal damage assessment letter if needed.
We provide adjuster-ready documentation: itemized invoices, damage photos, glass specifications, and replacement cost breakdowns. Our paperwork is formatted to meet the requirements of all major insurers operating in the DMV. You submit our documentation to your insurance company for reimbursement.
Once we have the correct glass (usually within 24–48 hours for standard sizes), we return to install the permanent replacement — removing the board-up, cleaning the frame, and installing new glass with a full warranty.
We understand that a break-in scene must be treated as a potential crime scene. We will never arrive and immediately start cleaning up before police have completed their documentation.
Our technicians are experienced in working alongside officers and detectives. We can provide:
Break-in glass damage is often covered under homeowner's and commercial property insurance policies. Filing a claim correctly and promptly is essential.
Expert Glass Repair has provided documentation for hundreds of insurance claims in the DMV. We provide:
A break-in is an opportunity to make your property harder to penetrate. These upgrades significantly deter repeat attacks.
Holds together when broken, preventing easy entry. The interlayer makes it extremely difficult to penetrate quickly, deterring smash-and-grab attacks.
Shatters into small, blunt cubes instead of dangerous shards. Required by code for doors and low-level windows, and harder to use as an entry point than annealed glass.
A thick polyester film applied to existing glass that holds shattered pieces together, slowing forced entry significantly without replacing the glass.
For high-risk locations — near-indestructible panels that replace standard glass. Often used for commercial storefronts in high-crime areas or properties that have experienced repeat break-ins.
Decorative or utilitarian window security bars installed by our team. Effective for basement and ground-floor windows. We offer styles that complement your property's appearance.
Entry door glass is a common break-in point. We can replace standard door glass with laminated units that resist impact, and add decorative grilles that eliminate large single-pane vulnerability.
We will assess your property and recommend the most cost-effective upgrade for your specific vulnerability. Many options are eligible for insurance discounts.
Discuss Security UpgradesCall us, text us, or submit online. We respond within minutes.
Licensed in VA, MD & DC · 20+ Years Experience · Insurance Claims Supported